Kona Kai Resort exterior at dusk

RESORT ACCESSIBILITY

We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.

The staff at Kona Kai Resort & Spa and at all our Noble House resorts are trained to accommodate guests with special needs, so that all our guests, including those with disabilities can have an enjoyable and safe stay. Please call the hotel at 619-221-8000, if you have any special accommodation needs.

The following areas are accessible:

  • Entrance to lobby is on ground floor, there are no stairs at the entrance   
  • Ramp to marina slips
  • Ramp to Cabo Pool and Tiki Bar
  • Entrance to pool is on ground floor
  • ADA compliant pool and spa lift at Cabo and Paloma pools
  • Banquet/meeting are on ground floor
  • ADA lift in SpaTerre to access treatment rooms
  • Accessible elevators
  • Accessible exercise facility
  • Accessible meeting space
  • Accessible public entrance
  • Accessible registration desk
  • Accessible restaurant
  • Accessible restrooms
  • Accessible guest rooms
  • Accessible swimming pool
  • Assistive listening devices for meetings upon request
  • Audible alerts in elevators
  • Closed captioning on televisions
  • Digital alarm clock available with sound
  • Parking area
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the swimming pool
  • Service support animals welcome
  • Strobe alarms
  • Valet parking
  • Visual alarms for hearing impaired in hallways & public areas
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision



The following areas may not be fully accessible. Please call the hotel for more information:

  • Concierge desk
  • Valet only parking
  • Van-accessible parking in the self-parking facility
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible swimming pool



Information about our accessible guest rooms:

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

  • Roll-in shower, tub with grab bars, or transfer shower
  • Lowered light switches and thermostats
  • Grab bars in bathroom
  • Toilets with grab bars
  • Accessible vanity
  • Accessible routes to all parts of the room
  • Roll-in showers
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)

Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices.

Call Kona Kai Resort & Spa at 619-221-800 should you have further questions about accessibility or email us at reservations@sdkonakai.com.